PAYMENT & DELIVERY

All products are sold and to be paid in Hong Kong Dollars. If you need to pay using other currencies, please let us know.

Payment Terms

(A) Stock items:

- Purchase online: 100% payment, immediate

- Purchase offline (via email, Whatsapp, phone): 100% payment within 3 days to confirm order, otherwise items will be released back to stock

 

(B) Broking List items:

- 100% payment to be settled within 3 days from invoice date to confirm the order via Bank Transfer or Cash/Cheque Deposit.

- If you wish to pay via PayPal, we will apply a 2% surcharge for Local credit card payment and 3% surcharge for Overseas credit card payment.

- For first-time customers, only Bank Transfer or Cash/Cheque Deposit will be accepted.​

Payment Options
(A) Bank Transfer or Cash Deposit:

- Bank Name: Hang Seng Bank

- Bank A/C No.: 789-280195-001

- Bank account name: "Burgundy Cave Limited"

- Please keep a copy of the transfer slip for our reference.

 

(B) Cheque Deposit:

- Same bank details as above but please allow a processing leadtime of 2-3 working days for bank clearance of the cheque.  

- Delivery will only be arranged after the cheque is cleared by the bank.

- Please keep a copy of the deposit slip for record.

 

(C) Credit Card Payment:

We accept VISA, MasterCard, AmericanExpress, UnionPay via PayPal.

For Stock Items, there will be no surcharge.

For Broking Items, there will be a 2% surcharge for Local credit card payment and a 3% surcharge for Overseas credit card payment.

Delivery Leadtime

Delivery of Stock items can be made within 2-3 working days after payment is settled and all necessary information such as delivery address and contact number is provided.

Brokerage items may vary from 3-6 weeks from order confirmation (issue of invoice) to be shipped from source to Hong Kong. Once the remaining balance is settled, delivery can be made within 2-3 working days after payment is settled and all necessary information such as delivery address and contact number is provided.

Delivery Cost (Local HK)

Free single delivery to one address for orders above HK$3,000 for all locations except Outlying Islands (incl. Lantau Island)

For orders HK$3,000 or less, a HK$80 delivery charge per address will apply.

For delivery to Outlying Islands (incl. Lantau Island), a HK$80 delivery charge per address will apply.

Overseas Shipping

If you wish to have the wines shipped abroad, you may arrange your own courier to pick up the wines directly from our office by appointment (Address: Room 1201, Ricky Centre, 36 Chong Yip Street, Kwun Tong, Kowloon, Hong Kong). All shipping and relevant fees will be at your own cost.

Or, we offer courier services through our shipping partner FedEx (or other 3rd Party forwarding/shipping partners as required), please refer to the shipping fees below. The fees include packing and door-to-door delivery. The transit time is approximately 3-5 working days and does not include insurance, import tax, sales tax or any other taxes/extra charges unless otherwise specified). We will only offer courier services by FedEx during Oct - May (i.e. no shipment during Jun - Sep period):

Japan (excludes import tax, sales tax and other taxes/extra charges)

Number of bottles (75cl) and the shipping fee:

  • 1-3 bottles: HK$470

  • 4-6 bottles: HK$760

  • 7-12 bottles: HK$850

  • 13-18 bottles: HK$900

  • 19-24 bottles: HK$1,600

Estimated transit time: 3-5 working days​

Note: Customer will need to provide a valid import permit prior to shipping

Singapore (excludes import tax, sales tax and other taxes/extra charges)

Number of bottles (75cl) and the shipping fee:

  • 1-3 bottles: HK$360

  • 4-6 bottles: HK$580

  • 7-12 bottles: HK$650

  • 13-18 bottles: HK$900

  • 19-24 bottles: HK$1,150

  • 25-36 bottles: HK$1,600

Estimated transit time: 3-5 working days​

Note: Customer will need to provide a valid import permit and UEN number prior to shipping

Taiwan (includes import tax, sales tax and other taxes; excludes any extra charges)

Shipments to Taiwan will be via our forwarder by air which will be temperature-controlled throughout the transit. Once the shipment arrives in Taipei, we will arrange T-Cat (黑貓宅急便) or equivalent to deliver to your doorstep. 

Number of bottles (75cl) and the shipping fee:

  • 1-10 bottles: HK$300 per bottle

  • 11-24 bottles: HK$250 per bottle

  • 24-36 bottles: HK$200 per bottle

Estimated transit time: 7-10 working days

For delivery to other locations, please contact us to discuss.


If you have any enquiries, please feel free to contact us via email at hello@burgundycave.com or call +852 3957 1080 / Whatsapp +852 9792 7766

See our Terms & Conditions

CONTACT US (HONG KONG)

Tel: +852-3957-1080

Whatsapp: +852-9792-7766

Email: hello@burgundycave.com

Facebook: www.facebook.com/burgundycave

Instagram: www.instagram.com/burgundycave

WeChat ID: burgundycave

LINE ID: burgundycave

© 2018 by Burgundy Cave Limited.  All rights reserved.

Customers must be over 18 years of age to purchase wines from Burgundy Cave.